♠ ITIL V3 Expert✔IT Business Engagement Specialist✔ Presenter✔ Trainer✔ Business Process Engineer✔Author♠
George has a successful track record in delivering service management solutions, including business process, architecture, and solutions.
George has a successful track record developing and implementing Service Management processes and systems aligned to the ITIL ® Service Management Framework.
George has a successfully managed service improvement projects, on time and within budget.
Using the ADKAR Methodology George has a successfully managed the elements of organisational change for business service improvement programs.
Over 15 years’ experience in IT and Business Service Management
Supported large scale hardware & software releases
International Conference Presenter
ITIL Certified “Expert”